Job Description

U.S. Bank is looking for a Talent Consultant to join the Human resources team, supporting Operations employees. In this role, you’ll provide human capital strategy to executives leading our banking, card, and retail support contact centers, as well as our customer service center support teams. The majority of the employee population is non-exempt, a key consideration as the person in this role is chartered to think about long term strategies and advise leaders on talent strategy to support the near and long-term business goals. Formerly referred to as Senior Human Resources Business Partners, the Talent Consultant role has evolved to provide a greater focus on strategy while partnering with our centers of excellence to ensure a continuity in tactical support coverage. With the support of a robust system of centers of excellence (Recruiting, Talent and Culture, DEI, Learning and Development, People Analytics, Employee services and HR Strategy and Operations), Talent consultants can focus on large-scale talent challenges and opportunities.

Talent consultants partner closely with leaders on a wide variety of talent topics, including:

• Attrition, retention and engagement

• Talent upskilling, training and development

• Organizational design and effectiveness

• Talent review and pipelines

• Efficiency and effectiveness

Location: Hybrid in posted locations. Team members who are in a hybrid role typically spend three days a week at a U.S. Bank location, while having flexibility on their work location for the other working days.

Basic Qualifications

• Bachelor’s degree in business, human resources, or related field, or equivalent work experience

• 10 or more years of human resources, business or managerial experience

Preferred Skills/Experience

• Ideal candidate has combination of Human Resources experience and Call Center/Contact Center/Operations business line exposure

• Thorough knowledge and understanding of HR disciplines/COEs and operational inner workings

• Ability to analyze qualitative and quantitative data, recognize trends and recommend action

• Ability to recognize needs, solve problems, anticipate issues, and develop employee centric solutions using strong analytical, business and financial acumen

• Financial services industry experience a plus, experience supporting large teams and large scale operations is helpful

• Highly skilled interpersonal and communication skills, particularly in building relationships with business leaders and presenting to senior leaders

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Learn how the way we work at U.S. Bank drives meaningful relationships with our customers and collaboration across the company.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster. 

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $119,595.00 - $140,700.00 - $154,770.00

To apply click Talent Consultant (HRBP)