Full Time Minnesota Recruiter Job
Come Work with Us!
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
Manager, Talent Cycle US
What is the opportunity?
This individual is a member of the Global Talent Cycle team, supporting employees and business partners of all US based RBC companies. This individual is responsible for day to day activities of the Team by ensuring employee data and lifecycle actions are completed correctly. Ensures the accurate entry and validation of all employee data into the HRIS system from new hire through termination. Leads training efforts for the US Talent Cycle Team ensuring segregation of duties and redundancy of tasks. Sets work direction, scheduling, staff meeting agendas and assigned projects. Monitors, compiles and reports on employee performance.
What will you do?
Ensure the accuracy of employee data changes entered into Workday & SAP and that the entry meets the service level agreements. Perform second level reviews as needed.
Ensure the validation of background checks on new hires and newly registered employees
Set day-to-day work direction to the US Talent Cycle team.
Stay current on company policies, procedures and organizational changes and update team as needed.
Meet or exceed customer service expectations for HR Business Partners and all RBC employees.
Coach and share best practices with team in an effort to improve performance and improve job satisfaction.
Work with team to identify workflow issues and identify process improvement opportunities.
Commitment to protection of privacy for all employee data.
Keep US Global Talent Cycle informed on identified issues relating to service delivery, performance issues and identified trends.
What do you need to succeed?
Undergraduate degree in HR, or other related field, or equivalent experience
3+ years customer service experience (preferable in Call Center and/or Human Resources)
Ability to lead team of 4+ employees
Excellent verbal communication skills with strong customer service orientation
Exceptional organizational skills, problem solving skills and attention to detail and accuracy
Extensive knowledge of organization payroll processes
Experience using WorkDay and SAP
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
Minneapolis, Minnesota, United States of America
United States of America
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
To apply click Manager, Talent Cycle US