Job Duties and Responsibilities

• Provide customer service and troubleshoot ATS technical issues for Talent Acquisition team and Hiring Managers
• Escalate issues via the technology ticketing system and partner with internal and external resources to troubleshoot technical problems
• Actively participates in gathering and documenting system requirements for new builds or enhancement requests
• Works as a liaison with the Workday Operations team in new functionality development and continuously works to improve recurring processes
• Conduct system testing for enhancements and release updates
• Develop Workday Recruiting knowledge documents and training materials for Recruiter and Hiring Manager reference
• Design and conduct trainings as needed to ensure cross collaborative understandings of new or enhanced processes 
• Provides support in the areas of reporting and analytics
• Conducts routine audit and maintenance activities to ensure the data accuracy and optimal system performance
• Posts, updates, and maintains active positions utilizing a wide variety of resources
• Assists Talent Acquisition Leaders and Recruiters with ATS related projects as assigned

Position Requirements

• Degree in Human Resources or a related field
• 1 or more years of experience in Talent Acquisition
• 1 or more years of experience working with an Applicant Tracking System
• Strong project management skills
• Able to multi-task in a fast-paced environment
• Experience in standard computer software and reporting programs

​ Preferred Requirements

• Experience with Workday Recruiting ATS
• 1 or more years of experience working as a system administrator
• 1 or more years of experience supporting a recruiting team
• Solution oriented and self-motivated

To apply click Talent Acquisition Operations Specialist