At When I Work, everything we do starts with a mission to help hourly teams work better together. We deliver on that mission by making every piece of hourly workforce management - scheduling, time tracking, shift trading, team messaging, and more - easy and straightforward for managers and employees alike.

The Human Resources team at When I Work deeply cares about the human side of HR and prides themselves on being at the forefront of trends and innovation in the field.  When you join this team, you will have the opportunity to collaborate on new ideas, execute best practices, and contribute to the overall success of When I Work’s business through all aspects of the employee lifecycle.

What You’ll Do

As a Recruiter & HR Generalist, you will play a critical role in growing our team. This requires that you be highly proactive in sourcing and recruiting the best.  This position’s primary focus is full lifecycle recruiting in a fast-paced environment, ensuring that we hire high quality candidates in sales, customer success, software engineering, product management, customer care, marketing and other general areas of the company. You will run the recruitment process from start to finish by sourcing, recruiting and closing. In addition to recruiting, the Recruiter & HR Generalist will also spend a portion of the time working on HR duties and special projects. In this role you will:

• Conduct full-cycle recruiting, which includes sourcing and recruiting for assigned open positions
• Work with management to define required skill sets and coach them on the hiring process.
• Deeply understand ideal candidate profile, screen candidates for fit, and provide recommendations for advancement in the recruitment process
• Keep reduction of bias top of mind throughout the recruitment process and assist in helping interview teams do the same through education and training
• Identify new avenues and approaches for sourcing and attracting historically underrepresented groups
• Run a customer-service minded, detail oriented internal and external recruitment process
• Conduct behavior-based, structured interviews and assessment / scorecard-based feedback
• Coordinate interviews
• Ensure every candidate has a meaningful experience throughout the interview process, regardless of outcome
• Manage the closing process including drafting and sending offer letters, declining candidates, and closing the position
• Contribute to measurement and tracking of recruiting programs and initiatives in order to help inform future strategies
• Reinforce company culture and work to support a positive work environment and morale among staff. 
• Promote the When I Work employer brand, leveraging social media, targeted on-site and web-based events, and utilizing internal resources to assist in sharing the When I Work story in the market.
• Escalate issues as needed to other members of the HR team
• Maintains confidentiality of sensitive information
• Other duties as assigned.

Who You Are

You are an HR Generalist who enjoys understanding the big picture and how talent acquisition fits into it. You see recruitment as not just filling open positions but as an opportunity to truly make an impact through your efforts.  You enjoy the process of identifying great talent from initial conversation to offer and onboarding and seeing them thrive at the organization.  You believe that the best recruiters are human-centered, care about the candidate and hiring manager experience, fantastic with details, and skilled at running a seamless process.

Experience and Skills Needed

• 3+ years full cycle recruiting experience in a fast-paced, result-driven environment
• Experience working as an HR Generalist
• Sourcing experience with a demonstrated ability to build a pipeline of qualified candidates for a variety of positions at different levels of the organization, preferably in tech.
• Experience with behavioral interviewing, structured interviews, and assessment/ scorecard based feedback preferred
• Understanding of how to reduce bias in the recruitment process with a focus on running an equitable and fair process
• Strong interpersonal skills and experience conducting interviews
• Great selling and closing skills
• Excellent customer service skills
• Outstanding verbal and written communication skills. Ability to communicate professionally and effectively with all levels of the organization
• Experience coaching and providing feedback to interviewers and hiring managers
• Strong attention to detail and organizational skills required to meet recurring deadlines and maintain tracking systems related to HR and recruiting information
• Knowledge of technical jargon and skill sets
• Demonstrates an understanding of employer branding
• Knowledgeable with Application Tracking Systems
• Ability to maintain composure and good judgment when dealing with deadlines and a fast paced environment
• Strong professional ethics and sensitivity in dealing with confidential information
• Interest in and aptitude for learning additional areas of Human Resources.  May include compliance, HRIS, training and development, employee engagement, compensation, benefits, etc.
• Bachelor's degree or any equivalent combination of education, experience, and/or training required

What Would Be Awesome To Have

• Experience working in JazzHR
• Remote hiring experience

What’s In It For You

• Employee Stock Options
• Professional development allowance
• Paid parental leave
• Medical benefits - employee premiums paid 100% by When I Work
• Dental benefits
• Paid vacation and holidays
• Flexible work environment
• 401K Match
• Remote first culture including home office set-up stipend and ongoing telecommuter stipend
• Casual dress code
• Dynamic and dedicated team

We believe actions speak louder than words. Every encounter with our people and products should be memorable and helpful. Challenges are exciting, failure is how we learn, and we all have an entrepreneurial spirit. Building an inclusive and equitable workplace isn’t lip service. We invest our time and our money in organizations that are not only working to diversify the current jobscape, but also investing in the future of talent. We’re motivated by a strong, innovative, and passionate work culture and we’re constantly searching for ways to improve and get shift done.

Whether you’re a perfect match or not, if it sounds like a good fit, we encourage you to apply.

The tech industry is notorious for its lack of diverse representation, and we're aware of the research showing that historically underrepresented groups are less likely to apply to a job if they don't believe that they meet all of the criteria. Are you hesitant to submit an application because you're not sure if you check every box? Apply anyway! We would love to hear from you and figure out what you can add to the culture here at When I Work. 

We’d love to talk to you! Please submit the following to apply:

• Resume (including months/years of employment for each position).
• Cover letter including:
  • an overview of your existing experience
  • a convincing reason why you’d like to work at When I Work.

*Must already be authorized to work in the United States on a full-time basis for any employer.

To apply click Recruiter & HR Generalist