IT Administrator
Technology Coordinator

Manager - Enterprise Systems

Full Time Minnesota IT Job

About MPS: From the morning bus ride until the last activity of the night, more than 34,000 students grow and learn with Minneapolis Public Schools every day. Who we are: We are MPS. We turn everyday achievement into student achievement. Minneapolis Public Schools embraces diversity in our students, in our staff and in the programs we offer to accelerate learning. Mission: We exist to ensure that all students learn. We support their growth into knowledgeable, skilled and confident citizens capable of succeeding in their work, personal and family lives into the 21st century. Vision: Every child college and career ready

Final appointment to this position will be contingent upon passing a criminal background check.

COMMITMENT TO DIVERSITY:

Diversity is one of Minneapolis Public Schools core values and is essential to our goal of putting children first and making them college-ready. Diversity of our workforce provides us with a competitive advantage and allows us to better understand, communicate with and educate our diverse student body. Minneapolis Public Schools will not deny anyone the opportunity for training or employment because of sex, race, religion, color, creed, national origin, marital status, age, sexual preference, disability or status with regard to public assistance. Minneapolis Public Schools strongly encourages diverse candidates to apply.

Primary Duties:

SUMMARY

Under general supervision, leads the Enterprise Systems Division of Information Technology (IT) Services Department; manages the analysis, design, implementation, maintenance, problem resolution, and technical optimization of business applications and database management software in client-server, and Internet/Intranet environments. ESSENTIAL

FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Manages IT Enterprise Systems Division; exercises independent judgment within broad policy guidelines; evaluates and analyzes IT issues, and recommends and implements solutions; provides leadership, direction and guidance in IT strategies, policy development and priorities. Develops solutions for Enterprise System issues; monitors operations and assures the quality of the support services; analyzes operational results and develops action plans. Reviews Enterprise Systems operations, and designs a technical management strategy to meet operational needs; defines resource requirements, and scope and priorities of projects. Develops methods to improve overall management and development of Enterprise Systems; assures effective communication of operational issues; manages system implementation and upgrade projects. Manages Enterprise Systems staff, develops priorities, and assigns tasks and projects; evaluates performance and resolves workload and technical issues; assures that appropriate services are provided, and goals are defined and achieved; develops staff skills and training plans; builds a team environment to maintain staff morale and unit cohesiveness. Manages all aspects of application and database projects and resources, including SAP Enterprise System, Student Information System and Data Warehouse System. Manages web application, database development, and SAP technical teams; recommends new technologies and ideas to IT Steering Committee; provides guidance to technical and functional users. Manages the design, configuration, deployment and monitoring of SAP application security; leads the development of enterprise application architectures and database management policies and standards. Creates advanced reports for MPS data; models InfoCubes, DSO and master data InfoObjects; models data extraction, transformation and loading (ETL) process; manages district wide databases. Develops solutions to address coordination and integration of technologies, and assure that operational performance, scalability, capacity and security is aligned with current and future business needs. Provides senior-level technical support for IT system users; defines problems, identifies and isolates errors, and implements technical solutions to solve problems. Manages and enforces all aspects of system security and confidentiality of records and information; monitors IT systems and identifies security issues and violations of MPS policies and guidelines. Manages the creation and maintenance of technical documentation for hardware/software systems. Manages long range technology planning; evaluates current operations and future requirements; researches technology options and IT integration issues, and develops solutions. Demonstrates courteous and cooperative behavior when interacting with students, clients, visitors, and MPS staff; acts in a manner that promotes a harmonious and effective workplace environment Enthusiastically promotes the Superintendent’s goals and priorities in compliance with all policies and procedures. Maintains absolute confidentiality of work-related issues, records and MPS information. Has access to any and all documents contained on District servers and individual office personal computers. This includes highly confidential documents relating to individual employee private information, confidential departmental documents, including collective bargaining negotiations. Maintains strict confidentiality of all document contents on any District server or personal computer. Other duties or tasks may be assigned on an as-needed basis At times may be required to work outside normal business hours and work extended hours to accomplish requirements of the position.

Experience:

MINIMUM QUALIFICATIONS

Education, Training and Experience Guidelines Master’s Degree in Information Technology, Computer Science, or a closely related field; AND four years of Enterprise System management and database administration experience, preferably at MPS; OR an equivalent combination of education, training and experience as determined by Human Resources. Knowledge of: Principles and practices of technology management, infrastructure system development, and systems integration in a public sector environment. Principles and practices of network administration, access and security guidelines, troubleshooting techniques and internet technical knowledgebase services. Techniques and practices for efficient and cost effective management of resources. Software applications and operating systems used at MPS, including Microsoft OS and MAC OS. Administration and maintenance principles of multiple network operating domains. Network topologies and protocols, and enterprise IT applications. Enterprise programming languages, including SAP R/3, and dynamic web applications. Techniques and procedures for coding, testing and debugging computer software programs. Project management planning principles, tools and techniques. Skill in: Analyzing IT issues, evaluating alternatives, and developing solutions based on findings. Analyzing enterprise systems, identifying problems, and prioritizing multiple tasks and projects. Working independently in a technical environment with interlinked and changing priorities. Systems analysis, systems design, and application development using multiple programming languages and operating systems. Analyzing and modeling multi-functional data flows and infrastructure requirements. Providing top-tier technical support and resolving complex system problems and user conflicts. Quickly and effectively diagnosing and resolving technical problems in a network environment. Monitoring database and system performance, and developing strategic management plans. Developing and administering IT plans, policies, and procedures. Managing staff, delegating tasks and authority, and coaching to improve staff performance. Preparing, reviewing and presenting management reports. Establishing and maintaining effective working relationships with co-workers and clients. Communicating effectively verbally and in writing.

PREFERRED QUALIFICATIONS

Knowledge of: MPS organization, operations, policies and procedures. Microsoft (MCITP/MCSE/MCSA), Apple (ACSA) and other professional IT certifications are desirable

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